Rated 4.9 of 5
Text App is the next-generation AI-powered support system from Octalas AI that combines help desk automation, real-time AI chat, intelligent agents, and a self-learning knowledgebase into one unified platform.
Text reads your customers' intent in real time — pages they visit, products they compare, moments they hesitate.
Dare service to be your profit Engine
Text App is the next-generation AI-powered support system from Octalas AI that combines help desk automation, real-time AI chat, intelligent agents, and a self-learning knowledgebase into one unified platform.
Designed for modern businesses, it eliminates fragmented support tools and replaces them with a single intelligent system that resolves customer queries instantly.
Build once. ScalEveryone's racing to cut costs. infinitely.
We're racing to create profit.
Great Service Sells
Over 35,000 brands are already selling through service with Text
AI Knowledgebase
& Self-Service Intelligence
Transform your support documentation into a self-learning knowledge system that continuously improves from real customer interactions. Enable users to instantly find accurate answers through AI-powered search while reducing repetitive support requests and improving efficiency.
Deliver real-time conversations through AI Live Chat
Improve response times, increase customer satisfaction
Powered by advanced AI and LLM technology
Help Desk, AI Live Chat, AI Agents, and Knowledgebase — Unified into a Single AI-Powered System
Text App is the next-generation AI-powered support system from Octalas AI that combines help desk automation, real-time AI chat, intelligent agents, and a self-learning knowledgebase into one unified platform.
Instant responses
Smarter Support
Automate tickets.
Conversational Support
Large Language Models (LLMs)
Text App brings every critical customer communication and support tool into one intelligent platform designed for modern businesses. Instead of managing separate systems for live chat, support tickets, automation, and documentation, Text App combines everything into a seamless AI-driven ecosystem powered by advanced Large Language Models (LLMs) and autonomous AI technology.
Deliver real-time conversations through AI Live Chat, automate ticket management with an intelligent Help Desk, deploy AI Agents capable of handling complex workflows and customer interactions, and provide instant self-service support through a continuously learning AI Knowledgebase — all from one unified application.
Intelligent Decision-Making
Powered by advanced AI and LLM technology, Text App understands context, intent, customer behavior, and historical interactions to deliver human-like communication and intelligent decision-making at scale. The platform continuously learns from conversations, support tickets, and business data to improve accuracy, automate repetitive tasks, and provide smarter customer experiences over time.
Powered by advanced AI and LLM technology, Text App understands context, intent, customer behavior, and historical interactions to deliver human-like communication and intelligent decision-making at scale. The platform continuously learns from conversations, support tickets, and business data to improve accuracy, automate repetitive tasks, and provide smarter customer experiences over time.
Our Mission
Engineering The Future.
Working hard to build a safe and beneficial artificial intelligence systems while observing how our research help others to achieve their outcome.
Connect Text App with your existing tools, CRMs, databases, and communication platforms to create fully automated workflows across your business.
Unify systems, eliminate silos, and scale operations with intelligent automation tailored to your infrastructure.
Streamline customer support with an intelligent AI help desk that automatically creates, categorizes, and prioritizes tickets from chats, emails, and forms.
Resolve issues faster with smart routing, SLA tracking, and automated responses that reduce manual effort.
Start selling through service.
Your support team talks to more customers than anyone else in your company. Text turns those conversations into revenue.
Customer service AI agents that sell, not just solve
Text AI agents partner with your team to lift the metrics that matter, going well beyond queue relief.
AI agent captures every detail and hands off customers with full context—no repetition for agents, just action.
Supervise your AI agent in real time. Watch it work, and step in anytime you want.
