ChatBot for Zendesk
Improve your customer support experience and collect Zendesk tickets with a chatbot.
Zendesk is email-based ticketing software that helps businesses track, prioritize, and solve support tickets. It can help you collect customer requests submitted through multiple channels, including email, chat, social media, and chatbots and display them as tickets in one dashboard.
Why ChatBot + Zendesk
With ChatBot, you can answer common questions instantly and help customers raise a ticket if their problem can’t be resolved right away.
Reduce routine work
A chatbot can answer popular customer questions for your Zendesk agents. Ease your team’s workload and let them take good care of more challenging tasks instead.
Support customers 24/7
Whether your support team are at their keyboards helping customers, or taking a well-deserved rest, ChatBot can help answer customer questions instantly, all day (and night) long.
Create tickets out of chats
If your chatbot can’t resolve a customer’s query, it will help them raise a ticket right away. All gathered tickets are passed to your Zendesk app automatically.
Offer better customer experience
Good customer experience is key to growing your business. ChatBot lets you offer this with zero effort. Engage customers, guide them on your website, and enhance your customer journeys for a better experience.
The chatbot for a business like yours
Create and add conversational experiences to your communication channels. Do it all using a single ChatBot platform.
Find a perfect Story in our library of pre-built chatbot templates. Customize it to fit your business needs and launch your support chatbot in a snap.
