Enabling end-to-end customer service automation
Train your website or other resources to get an AI model based on your business expertise. Let your AI chatbot deliver accurate customer support using the collected data.
AI chatbot features
⚙️ Key Features
Utilize the power of generative AI to automate chats with your customers.

AI Assist
Use your custom AI model to resolve up to 80% of customers' questions.


AI Knowledge
Scan websites, help centers, or text articles to auto-generate your chatbot.
Live Chat Automation
Transfer to agent
Goals
Tags
Support Tickets
Create tickets for ticketing systems like HelpDesk, Zendesk, or Freshdesk to follow up with users after chats.
Chatbot Implementation

Chat Widget for website

Widget customization

Messenger bot

Ecommerce bot

Slack assistant
Visual Builder
Preview and modify your chatbot in an intuitive visual editor.
Testing tool
Flows
Version control
Data collection and personalization
Question
Attributes
Segments
Zapier actions
Combine ChatBot with Zapier to access automation with 5000+ apps.
Robust Trends in chats and users
Follow insights on the number of chats and users, and track the busiest periods.
A/B Testing
Experiment with different flow variants to improve your chatbot experience.
Webhooks
Connect your chatbot with external web services in customizable ways.
Most popular interactions
Learn how users engage with particular interactions in your chatbot.
Integrations
Expand the ChatBot platform capabilities with a variety of complementary tools.
