Best Online ChatBot
When data leads, a better user experience follows. Get valuable insights with ChatBot reports.
See all chats
Track the total number of chats between ChatBot and users.
Discover the busiest period
Use the heatmap to find out when your users are the most active.
Track the number of user messages
Understand what's the average engagement in the chat.
Learn about average number of chats
The average number of messages sent to your chatbot shows you the trend in the length of a typical chat.
Review popular interactions
Check which topics repeat the most to see where your users’ interests lie.
Track the number of users
See how many users chat with your chatbot.
Get to know people who talk with your chatbot and build relationships.
Dedicated profile for each user
ChatBot automatically saves every user to the Users database. View collected details about the user and their chats.
Assign users to segments
An automated chat can be the beginning of valuable relationships with your customers. Assign users to custom groups that you'll target in your next marketing campaign.
ARCHIVES
Improve customer experience using past chats
Archives give you valuable information about your chatbots' past conversations. Use this knowledge to build better chatbot Stories and improve customer satisfaction.
Analyze chats
See what happened during the chat, check collected data, and examine failed actions.
Get context
Archives are linked to Users, so you can get a full context of every single chat.
Learn from mistakes
Discover weak spots of your chatbot Story and make improvements.
Start a free ChatBot trial and build your first chatbot today!
